Digital event set to reveal how to transform public sector


AN event is set to take place offering advice to public sector organisations on how to harness their digital potential.

The GovNews forum, in partnership with Exchange Communications, one of Scotland’s leading digital delivery partners, will take place at COSLA Edinburgh on Thursday 4 November between 9am and 3pm.

The event will explore how to transform public services to be inclusive and designed around customers’ needs through a series of sessions on topics such as finding the right communication medium for the right type of service, simplifying and connecting services and transforming the way organisations operate.

Tom Sime, CEO, Exchange Communications, said: “The updated Digital Strategy for Scotland sets out a vision to ensure that Scotland is recognised throughout the world as a truly digital nation. Yet the pandemic highlighted many significant shortcomings, especially public sector organisations’ journey to smarter and modern working practices.

“If this national strategy is to be successful, then the nature of public sector services, at both a national and local level, will need to change. Our forum will discuss how this change can be implemented.

“I look forward to welcoming public sector guests to our event and engaging in discussions about each of the topics we will cover.”

The forum follows Exchange Communications unveiling a white paper in June which called for collaboration from the Scottish Government when reviewing its digital strategy following the economic shock of COVID-19.

The paper explored the digital opportunities emerging from coronavirus in its different dimensions and across all sectors and highlighted the need for investing significantly in digital technologies for the country to reach its ambition to be a transformative, inclusive, greener and collaborative digital nation.

Exchange Communications is a leading cloud and digital transformation specialist, delivering telecom and smart building connectivity solutions to businesses in over 100 countries worldwide.

Anyone from a public sector organisation who wishes to attend the forum can register here

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