Edinburgh-based start-up secures Scottish government contract

The Trickle team
The Trickle team

Trickle, a Scottish start-up based in Edinburgh, has already secured a number of contracts with a range of high profile organisations including the Scottish Government since its launch in January 2019.

Described as a “suggestion box on steroids”, staff are encouraged to share their ideas, suggestions and praise on the platform.

The chosen ‘Trickle Champions’ are able to see the subjects raised, respond directly in the platform and then work together with the wider teams to reach the best outcomes. 

Trickle was founded by Paul Reid who previously established the successful Edinburgh-based software company Sigma Seven in 2000. He headed it up until it was acquired by a FTSE 50 organisation in 2015, staying on as UK MD until 2017. 

Speaking about Trickle, Paul Reid, CEO said:

“When the team of 60 at Sigma Seven were being integrated into our new parent company, which had roughly 70,000 employees, there were a few teething problems as the company cultures were so different. It was my responsibility as MD of the UK operation to ensure the two sides came together in one cohesive unit and it was by going through this process that I came up with the idea for Trickle. 

“Trickle’s platform is designed to ensure everyone within the company has a voice and can contribute to the development of the organisation. It creates an environment where suggestions for improvement and any reported issues are addressed in a transparent and timely manner, ensuring continuous improvement and culture change are part of everyday work.

“A recent survey by Gallup has highlighted that 87% of employees are not engaged or actively disengaged at work which will impact on productivity, profitability and staff retention. Trickle can help by delivering employee engagement solutions which help redress the balance – allowing natural engagement on what matters most to the people that power the organisation.”

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